Shipping policy
Shipping Policy
At Free Stride, we take care to prepare every order properly before shipment.
Order Processing
Once your order is confirmed, we begin processing it as soon as possible.
Orders are generally processed within 1 to 3 business days.
During busy periods, promotional events or unusually high demand, processing may take slightly longer.
Shipping & Delivery
After your order has been shipped, the estimated delivery time is generally 8 to 13 business days.
Delivery times are estimates only and may vary due to factors outside our control, including:
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High demand or promotional periods
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Holidays
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Weather conditions
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Carrier or local postal delays
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Customs or logistical processing
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Other exceptional events affecting transportation
While we aim to meet the estimated delivery times, delays may occasionally occur.
Shipping Costs
Free shipping is available on all orders, with no minimum purchase required.
Order Tracking
Once your order has been shipped, you will receive an email containing your tracking number.
Please allow 24 to 72 hours for tracking information to update after shipment.
Need Help?
If you have any questions about your order, delivery or tracking, contact:
Our customer service team will be happy to assist you.
Acceptance
By placing an order with Free Stride, you acknowledge that you have read and accepted this Shipping Policy.